

Start day two feeling informed, reassured and ready for what’s ahead. In this opening session, Ami Copeland, CEO of the Institute of Certified Bookkeepers, shares a clear and practical view of the changes shaping the profession, from AI and Making Tax Digital to the evolving role of bookkeepers in day-to-day practice.
Drawing on the latest ICB member survey and what firms and clients are asking for right now, this session helps you make sense of the bigger picture. You’ll come away with a stronger sense of where to focus and what to prioritise next.
Who should attend:
Bookkeepers, practice owners, and anyone supporting clients through compliance and day-to-day financial management.
Key takeaways:
A clear view of what’s changing and what it means for you
What fellow ICB members are seeing and focusing on
The support clients are looking for right now
Practical steps you can take straight away
Date: 14th May 2026
Time: 11:00 - 11:20