Beyond the numbers: Creating a standout client experience to boost retention & growth

Numbers matter—but so does how clients feel. Learn how small shifts in client experience can turn everyday interactions into loyalty, referrals, and business growth.

* Client Onboarding That Sets the Relationship Up for Success
* Turning Client Meetings into Strategic Conversations
* Using CRM Systems to Improve Client Relationships
* Segmenting Clients: Who Deserves Your Time (and Who Doesn’t)

General Information

Date: 14th May 2026

Time: 14:20 - 15:00

Theatre