Fredrik Boström is a Senior Customer Success Manager at Mentimeter with over 10 years of experience in SaaS. He has worked across multiple startups and scale-ups, leading customer engagement initiatives, strengthening collaboration across diverse teams, and turning employee insights into measurable business impact. Today, he continues this work through a strategic, people-first approach—helping organisations unlock talent, build strong cultures, and create long-term value for both departmental leaders and the broader business.