Theatre 5 – Orbit Stage

Jonathan Athow, Director General for Customer Strategy and Tax Design at HMRC, will talk about HMRC’s aims and ambitions for the future of digital services, and provide an update on the Making Tax Digital programme. Jonathan will also discuss how HMRC will manage short-term pressures in the digital space and look at some potential risks and opportunities in digital. Attendees will gain insights into HMRC's digital transformation projects.

This session is all about how accountants and bookkeepers can team up to give small business clients the best possible support. With Making Tax Digital (MTD) changing the way we work, working together is more important than ever. Although accountants and bookkeepers have different roles, they both play a vital part in providing calm, professional advice and service to businesses impacted by MTD. We’ll share practical tips and real-life examples on how to define roles, streamline workflows, make the most of technology, and create a seamless experience for clients.

In this transformative session, audience members will gain actionable insights and strategies on how to create a more resilient, productive and mentally focused team and how that impacts the bottom line.

With the deadline for MTD for Income Tax fast approaching, practices are facing a significant challenge - and opportunity - to rethink long-established processes.

In this session, the expert panel will share insights from the lessons they’ve learned while managing their own digital transformation projects and how they are approaching the introduction of MTD. They’ll cover:

- the steps to implementing digital change in your practice successfully
- best practices for guiding your teams and clients through tech-driven change
- how to address the specific challenges associated with MTD for Income Tax

Most accountancy practices struggle with hiring and managing their teams, leading to frustration over “terrible” employees and mediocre performance. But what if the problem isn’t the people you hire, but the way they’re set up to succeed?

In this entertaining session, Alexis Kingsbury will illustrate why most practices make it harder for their team to excel. Learn how to enable even your weakest team members to do their best work, and what this means for hiring, retention, and growth.

Packed with humour and real-world insights, perfect if you want to grow your practice while reducing stress.

Jonathan Athow, Director General for Customer Strategy and Tax Design at HMRC, will talk about HMRC’s aims and ambitions for the future of digital services, and provide an update on the Making Tax Digital programme. Jonathan will also discuss how HMRC will manage short-term pressures in the digital space and look at some potential risks and opportunities in digital. Attendees will gain insights into HMRC's digital transformation projects.

In this transformative talk, psychologist Lee Chambers unveils the secrets to thriving amidst chaos and uncertainty. Drawing from the latest research and real-world experiences, Lee provides a roadmap for turning life's challenges into growth and success.

Attendees will discover:

Practical strategies to break free from feeling stuck and overwhelmed

The science behind building unstoppable momentum, even in turbulent times

Techniques to reframe setbacks as opportunities for growth and innovation

How to cultivate resilience and adaptability in the face of change

How to harness the power of small, consistent actions

At last years' Accountex event, Lucy & Steve uncovered challenging and shocking truths about the gender dynamics in the profession. The hope was that this would have been an inflection point for the profession, to drive Approachability, Accountability and Accessibility for all to improve the gender balance, but has real change happened in a year. In this followup session, Lucy & Steve will explore the current state of gender equality in and around the profession, what progress has been made to improve the balance - ultimately reflecting on where the profession is heading and what we can all do to make serious change!

Artificial intelligence is redefining the accounting profession right now.
Join the experts as we explore how AI helps Accountants and book keepers to enhance human work, not replace it. In this session, we’ll cut through the hype and demonstrate real life AI-assisted workflows for data-collection, onboarding and collaboration. Discover how with AI you can do more, achieve more, be better prepared for MTD for Income Tax, and go beyond.
We’ll show you how firms can embrace technology today to become more efficient, strategic and indispensable than ever.